Contact us

We read every message and usually reply within a few working days.

What to include

• Wrong or missing information: the stop number or route, the date and time, and what you expected to see. A link to the page is ideal.
• Your account: write from the email address you signed up with.
• Your personal data: to see, correct or delete what we hold about you, see our privacy policy and email us from your account's address.
• Bus operators and data providers: if you'd like your live vehicle positions or timetables shown, or want to discuss how we use your data, we'd love to hear from you.

Things we can't help with

We don't run any bus services, so we can't help with lost property, fares, refunds, complaints about a journey or a driver, or service changes. Please contact the bus operator directly. Its website and phone number are shown on each bus's page on this site where we have them.